Client Assistance Program or CAP helps persons seeking information, applying for services, or receiving services from a Center for Independent Living (CIL) or vocational rehabilitation (VR) services from the Department of Aging and Rehabilitative Services (DARS) or the Department of Blind and Vision Impaired (DBVI).

The disAbility Law Center of Virginia administers CAP.

What are my rights?

  • To have a voice in planning in your VR or IL services
  • To receive timely decisions on your request for services
  • To be notified in writing if you are denied a service or if your case is closed
  • To be given the opportunity to request reconsideration or appeal a decision
  • To be notified that assistance is available from CAP through dLCV

How can dLCV help?

  • Answer questions and explain your rights regarding the vocational rehabilitation process and independent living
  • Help you work through your concerns with your counselor
  • Provide information about other services for which you may qualify
  • Potentially represent your legal interests in negotiations or fair hearings

Contact dLCV if you have problems relating to:

  •  The Americans with Disabilities Act (ADA)
  • The Rehabilitation Act
  • The Virginians with Disabilities Act
  • Other state and federal disability related laws and regulations



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