The Morris family called dLCV because their daughter, Kate, needs adult services from the Department of Aging and Rehabilitative Services (DARS). When we had the initial meeting with DARS, the family felt discouraged and turned away. dLCV wrote a letter to the manager expressing our concerns and stating that Kate deserved the opportunity to apply for services, which resulted in a second meeting where Kate applied for services from DARS.
When dLCV met with DARS and the family to advocate for services, DARS let us know that Kate is now a DARS client!
The client advocated for herself very well in the meeting and answered all of the questions from DARS staff. At the end of the meeting, everyone applauded because they were pleased that Kate is now a DARS client. The family stated that this meeting would not have happened without dLCV assistance.
Do you need assistance in advocating for DARS support and services? dLCV can help!
Our services are free of charge. Advocates are available on Mondays, Wednesdays and Fridays from 8:30 am – 4:00 pm. Call 1-800-552-3962 (toll-free) or 804-225-2042 to request assistance OR complete the Online Request for dLCV Services. If you don’t speak English, we have access to a “language line” that helps us communicate with you in your own language.